Exhibitors FAQ

Access to the show for exhibitors (when the show is open) is from 22 to 24 April 2024 from 8am to 6.30pm and on 25 April 2024 from 8am to midnight.

Access to the show for the public is from 22 to 24 April 2024 from 10am to 6pm and on 25 April 2024 from 10am to 5pm.

Your exhibitor area can be accessed at the following address.

Click on the "Log in" button, then enter the e-mail address associated with your registration and your password.

Access codes to your exhibitor area will no longer be sent to you by e-mail.

If you have lost or forgotten your password, simply enter your login details and click on "Forgotten password". A reset link will automatically be sent to you by e-mail, to the address of the exhibition manager.

Remember to add the email: no-reply@comexposium-email.com to your address book.

Your customer account is active from one year to the next. Simply go here to register for the new edition using the login and password from the previous session.

If you are exhibiting at several Comexposium shows, the login and password are also the same.

If one or more companies share your stand, indicate the number of partners who will be present: "co-exhibitor pack".

If you are responsible for a themed pavilion and are directly organizing the participation of several exhibitors, indicate the number of companies who will be present on your pavilion: "collective direct pack".

If you wish to represent the products of other companies, indicate the number of brands: "represented company pack". They will appear on the list of exhibitors on the event website".

Your sales contact is the best person to contact for your registration. You can find all the information about our team here.

Yes, to register a co-exhibitor or group exhibitor, the direct exhibitor or organizer must first order the corresponding item from the online shop.

For example, for a co-exhibitor, the "Co-exhibitor Pack" item must be ordered.

This order can be placed either when registering, or once the registration has been validated in the online shop in the customer/exhibitor area. Once the order has been placed, the exhibitor then fills in the information associated with this registration in his exhibitor space in the "Partners" tab, then "Declare my partners".

Once this information has been entered, the exhibitor must wait for the Organizer to validate it before his partner company can be included in the list of exhibitors on the website.

You can inform your sales representative of your preferred location, and they will do their utmost to accommodate you. Notification of your pitch will be sent to you as soon as the plan is ready.

You must have paid your deposit in order to be allocated a pitch.

If you are a foreign company, you will be asked to provide a Kbis with all your contact details : intra-Community VAT number or business certificate so that you can be invoiced without VAT (VAT is still compulsory on badges, invitations and car parks).

You have until the day before the show opens on 21 April 2024 to register (subject to space availability).

Once you have registered for the show, your privileged contacts are the customer relations managers: djazagro@comexposium.com.

You can pay by bank transfer or credit card.

• Bank transfer:

The bank details for making a transfer can be found directly on your invoice, your order form and available if required directly in your customer area > Financial Area tab > Invoices & Payments.

 

• Credit card:

Payment by credit card is made directly in your customer area: Financial Area > Invoices & Payments tab.

You'll find the insurance rules in the general terms and conditions

We offer different types of stand. Contact our sales team to find out more.

You can also find details of our offers on the simulation tool.

You can find the type of stand ordered in your exhibitor area, Financial Area tab > orders.

For more details on your stand type, please refer to the exhibitor guide.

The color of the carpet depends on each edition.

You can find the architectural regulations in the exhibitors' guide.

If you have a bare stand, you must send your plan to the following address: marc.poisson@t2prod.fr.

If you have an equipped stand, the service provider will contact you directly.

Stand-related services can be ordered via the online shop (stand fitting, electricity, furniture, parking, flowers, audiovisual equipment, etc.). 

You can pay by bank transfer, credit card.

Bank transfer:

• The bank details for making a transfer can be found directly on your invoice, your order form and, if required, directly in your customer area > Financial Area tab > Invoices & Payments.

Credit card:

• Payment by credit card is made directly in your customer area: Financial Area > Invoices & Payments tab.

(Please note: some additional cobra or naço stand design services must be ordered from creative designers). 

The forms are compulsory for all exhibitors to ensure the smooth running of the show and everyone's safety. You will find the security notice to fill in in the "Participation" tab.

I fill in the online form "Machine in operation" (one form per machine) in the exhibitor guide.

This form enables us to:

• Assist you with the installation of your machine during the assembly period.
• Give the necessary information to the safety officer who will come and check that your installation complies with the show's safety regulations
• Pass on the information to visitors to the show, as part of a "machines in operation" tour specially created to encourage them to come to your stand and see your machine demonstrations.

The various regulations can be downloaded from your customer/exhibitor area, under the "Practical information" tab.

The quota of badges allocated to exhibitors is 1 badge/3m².

You can edit and download your exhibitor badges from your exhibitor area. Please note that you will need a unique email address for each badge you edit. Once created, you can download them individually or as a PDF file.

You can personalise them in your exhibitor area under the tab and heading "Badges & Invitations" > "Exhibitor badges" or by clicking on the button in the "Home" tab.

You can make a request to the sales team.

E-invitations are included in your exhibitor pack.

There are no paper invitations.

In the "Badges and invitations" section of your exhibitor area, you will soon be able to access your e-invitations and send them by e-mail to your customers.

You can buy additional invitations in the shop in your Djazagro exhibitor area.

You can register for the catalog by logging on to your exhibitor area via the "Communication" tab.

Log in to your exhibitor area and click on the "Communications" tab.You'll find the media kit.

To order communication tools, go to the "Shop" tab in your exhibitor area. If you need more information, you can download the catalog of communication tools.

There is no mobile application.

You can find it in your exhibitor area: Financial area > Invoices and payment.

If you do not see it, it is because it has not yet been sent to you and will be as soon as possible by our invoicing department. If you are not paying, you will not have access to the invoices and we advise you to contact the company responsible for paying for your participation directly.

An e-mail will be sent to you to inform you of the availability of the invoice/credit note on their customer area.

Invoices/credits are only sent by post.

You can delete or modify an order in "basket" status (the order has not yet been validated).

Once the order has been validated by the exhibitor, it can no longer be deleted or modified. We invite you to make a request by e-mail: djazagro@comexposium.com. Once the modification has been made in the back office, the exhibitor will receive an email confirming the modification. Cancellations/modifications are only possible up to a certain date. Once the service has been installed, it cannot be cancelled or modified.

You can consult all your orders in your exhibitor area under the tab "Financial area > Orders and or > Items ordered".

Exhibitors may create users, known as "participation contacts" in their exhibitor area, to whom they may delegate the right to place orders and complete forms (as desired).

The user may place orders on behalf of the exhibitor.

The exhibitor remains the decision-maker. He will be able to validate orders placed or refuse them. Valid orders are invoiced in the exhibitor's name. An email is sent for each action carried out on the exhibitor's account.

On the billing address, the person placing the order has the option of selecting the payer.

• In the Company field, Select a company or Create a new one
  • If selected, the form is automatically pre-filled
  • If a new one is created, fill in the fields

• Click on the Next button

• In the Stand decorator contacts field, Select or Create a new one

• Click on the Validate button

Warning: all orders placed by the decorator will be invoiced directly to him. The exhibitor has no visibility of orders placed.

You will find the salon's bank details at the bottom of your invoices and at the bottom of your order forms.

For all information and procedures concerning a VAT refund claim, please contact our tax representative directly: Tevea International - mail@tevea.com.

All our terms of payment can be found in our General Terms and Conditions, please refer to them.

Bare stands from 18 April.

Equipped stands from 20 April.

Assembly/disassembly badges for your service providers and subcontractors will be available at the entrance to the halls from the start of assembly.

They will be distributed by the security service set up by the organizer.

They are not valid during the period when the show is open to the public.

If you have any logistical questions, please consult our exhibitor's guide.  

If this does not contain the answer to your question, please contact our team by e-mail at the following address: djazagro@comexposium.com.

All this information can be found in the exhibitor's technical guide, which can be downloaded from your exhibitor area.

The address to be given is as follows:

• Name of your company / Pavilion / Stand number
• Name of a contact person present on site / Mobile number
• SAFEX / Palais des Expositions, Pins maritimes
• 16000 ALGER - Algérie

 

Warning: Delivery and reception are carried out under the responsibility of the exhibitor and in his presence on the stand. Neither SAFEX nor the organiser can be held responsible in any way.

You must go to the parking area designated for exhibitors.

You must go to the parking area designated for exhibitors.

Contact the Customer Relations Officer: djazagro@comexposium.com.

You will find a list of hotels in the exhibitor's guide.

The list of registered exhibitors can be found on the show website.

Request an invitation letter from your exhibitor area - badges and invitations tab

Consult the exhibitor's guide.

We do not have any translation services listed, but we invite you to get in touch with your sales contact.

Please get in touch with your sales contact.

We invite you to consult the exhibitor's guide.

Animals are not admitted to the shows, with the exception of guide dogs.